Privacy Policy

🔒 Privacy Policy – CharmzJewelz

Last updated: 3rd June, 2025

We get it — your privacy matters. When you shop at CharmzJewelz, you’re not just trusting us with your style, but also with your personal information — and we take that seriously.

This policy explains what we collect, how we use it, and how we protect it. No confusing legal jargon — just clear, honest information.

🧾 What We Collect — and Why

Here’s what we ask for and what we do with it:

Information	Why We Collect It
Your name, email, phone number	So we can keep in touch with you about your order
Shipping & billing address	So your jewelry gets to the right doorstep
Payment details (via Razorpay)	To securely process your payment — we never store card/UPI data
Device info & browsing behavior	To make your experience smoother (via cookies/Shopify tools)

Everything you share with us is handled securely and only used to serve you better.

🚚 Who We Share It With (And Only When We Must)

We never sell your information — ever.

We only share it with trusted partners who help us run this store:

Shopify – hosts our website securely
Razorpay – processes your payments
Shiprocket & courier partners – deliver your jewelry
Legal authorities – only if absolutely required by law

All of them use strong privacy and data protection practices.

🔐 How We Keep Your Info Safe

Data is stored on Shopify’s encrypted servers
Payments go through PCI-compliant gateways like Razorpay
We don’t store your payment info (cards, UPI, etc.)
Access is limited to trained team members only

🍪 Cookies? Yes — But Not the Crumbly Kind

Cookies are small files that help us remember:

What’s in your cart
How you navigate our site
What we can improve

You can clear or block cookies anytime from your browser settings — your experience might just be a little less smooth.

💬 Your Rights & Choices

You have full control over your data. You can:

Ask what info we have
Update or correct your details
Unsubscribe from emails
Request that we delete your data (unless legally required to keep it)

Just drop us a message at thegoldenanklet1@gmail.com, and we’ll take care of it within 3–5 working days.

🔗 Links to Other Sites

If you click a link (like courier tracking or Instagram), you’re heading to a third-party site. We’re not responsible for their privacy practices — please check their policies too.

🛠 Updates to This Policy

We may revise this policy from time to time to keep things current. The latest version will always be available here, and the “Last updated” date will change at the top.